At Viva Fashion, your satisfaction is our priority. We continuously work on improving our service and products and greatly appreciate your feedback. Do you have an opinion, experience, or suggestion? Feel free to leave a message via our contact page or send us an email. You will receive a substantive response from our team within one working day.

Submit a complaint
Are you dissatisfied with something? Then contact our customer service via the contact form or by email. We always respond within one working day and do our best to find a suitable solution together.

Are you not satisfied with the handling of your complaint despite our efforts? Then you can submit your complaint to the Disputes Committee via the European ODR platform:
http://ec.europa.eu/consumers/odr/